Payment Policy

Payment Policy: Web Purchases

Thank you for choosing to shop with us! To ensure a smooth shopping experience for all our customers, we have outlined the following payment policy:

  1. Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment platforms. Payment options available may vary depending on your location and the nature of the purchase.
  2. Payment Authorization: By completing a purchase on our website, you authorize us to charge the provided payment method for the total amount of the order, including any applicable taxes, shipping, and handling fees.
  3. Order Confirmation: Upon successful completion of your order, you will receive an order confirmation email containing details of your purchase, including the total amount charged to your payment method.
  4. Currency: All prices listed on our website are in the currency specified for your region. Additional currency conversion fees may apply if your payment method uses a different currency.
  5. Payment Security: We prioritize the security of your payment information. Our website uses encryption and other security measures to safeguard your personal and financial data during the payment process.
  6. Payment Disputes: In the event of a payment dispute or unauthorized charge on your payment method, please contact our customer support team promptly for assistance. We will investigate the issue and work to resolve it as quickly as possible.
  7. Refunds and Returns: Our refund and return policy outlines the conditions under which refunds or exchanges are permitted. Please refer to our refund and return policy for more information.
  8. Payment Policy Updates: We reserve the right to update our payment policy at any time. Any changes to the payment policy will be effective immediately upon posting on our website. It is your responsibility to review the payment policy periodically for any updates.
  9. Contact Information: If you have any questions or concerns regarding our payment policy, please don’t hesitate to contact our customer support team for assistance.

Thank you for shopping with us! We appreciate your business and look forward to serving you again in the future.

Payment Policy: Mug of the Month and Gift Subscription

Thank you for choosing our Mug of the Month and Gift Subscription services. To ensure the seamless provision of our offerings and maintain a high standard of service, we have established the following payment policy:

  1. Subscription Duration: All Mug of the Month and Gift Subscription plans have a minimum commitment period of three months from the date of purchase.
  2. Payment Schedule: Payment for the chosen subscription plan is required at the time of purchase. The payment will cover the first month subscription period.
  3. Non-Refundable: Please note that all payments made for Mug of the Month and Gift Subscription plans are non-refundable, regardless of whether the subscription is canceled before the end of the minimum three-month period.
  4. Cancellation Policy: Subscribers may choose to cancel their subscription at any time. However, cancellation requests made before the completion of the three-month period will not result in a refund or proration of the remaining subscription duration.
  5. Subscription Renewal: After the initial three-month subscription period, the subscription will automatically renew on a monthly basis unless canceled by the subscriber. Renewals will be charged at the prevailing rate for the selected subscription plan.
  6. Payment Authorization: By purchasing a Mug of the Month or Gift Subscription plan, you authorize us to charge the provided payment method for the full amount of the subscription plan selected, including any applicable taxes or fees.
  7. Updating Payment Information: It is the responsibility of the subscriber to ensure that their payment information remains accurate and up to date. Failure to update payment information may result in a disruption of service.
  8. Notification of Changes: We reserve the right to modify our payment policy at any time. Any changes to the payment policy will be communicated to subscribers in advance.

Thank you for your understanding and cooperation. Should you have any questions or require further clarification regarding our payment policy, please don’t hesitate to contact our customer support team.